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Contact Customer Care
Have an inquiry regarding order status, product sizing, returns, or styling advice? Reach out to our dedicated concierge team.
Get In Touch
Customer Support Email
dunhui@vip.163.com
Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: 10:00 AM – 4:00 PM (EST)
Saturday – Sunday: 10:00 AM – 4:00 PM (EST)
Response Time
All client inquiries are addressed within 24 business hours.
Store Domain
gertiyy.com
💡 For return authorization, please mention your Order Number in your email subject line.