Privacy Policy
Effective Date: October 15, 2026 | Last Updated: October 15, 2026
This Privacy Policy describes how GERTIYY (“we”, “us”, or “our”, accessible at https://gertiyy.com) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website. For any privacy-related requests or inquiries, please contact our Data Protection Officer at dunhui@vip.163.com.
1. Information We Collect
When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases:
- Device Information: Browser type, IP address, time zone, cookies installed on your device, and browsing patterns.
- Order Information: Name, billing address, shipping address, payment confirmation (we do not store raw card numbers), email address, and phone number.
- Customer Support Data: Communications sent to our support email dunhui@vip.163.com.
2. How We Use Your Personal Information
We use the order information that we collect generally to fulfill any orders placed through the Site (including processing payment information, arranging for shipping, and providing invoices and order confirmations). Additionally, we use this information to:
- Communicate with you regarding your orders, inquiries, or returns;
- Screen our orders for potential risk or fraud;
- Provide you with timely customer care and support via dunhui@vip.163.com;
- Optimize our store layout, product assortment, and performance.
3. Sharing Your Personal Information
We do not sell, rent, or trade your personal information to third parties. We share your personal information only with service providers to help us operate our store and fulfill contracts with you, such as:
- Payment Gateways: Secure payment processing via PCI-DSS compliant providers (PayPal / Stripe).
- Logistics Carriers: Global courier partners (DHL, FedEx, UPS, USPS) strictly for delivering your packages.
4. Data Security
We implement enterprise-grade technical and organizational measures, including 256-bit SSL encryption, restricted administrative access, and secure hosting protocols to safeguard your personal data against unauthorized access, loss, or alteration.
5. Your Rights (GDPR & CCPA)
Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, to port it to a new service, or to ask that your personal data be corrected, updated, or erased. To exercise these rights, please email us directly at dunhui@vip.163.com with the subject “Data Privacy Request”.
6. Contact Information
If you have questions about our privacy practices, or if you would like to make a complaint, please contact us by e-mail at dunhui@vip.163.com.